Lykken on Lending

Since its release in late 2022 ChatGPT has been making the rounds across all industries, and the mortgage industry is no exception. What use cases are there for ChatGPT for lenders? How will ChatGPT and AI tools like it define the future of the industry? Joining David Lykken to share his insight into this topic is Shashank Shekhar, founder of Insta Mortgage, one of the fastest-growing private companies in the mortgage industry. If you’re in social media, you would have seen one of Shashank’s posts. He is very prolific in his posts and he has always something interesting to say. Join in as he gives us some of this sought-after expertise, especially around the topic of artificial intelligence and how it would transform the lending space. Shashank and his team are going to kick off a workshop that would educate industry players on the various use cases of ChatGPT in the industry. Tune in as he gives us a taste of what you’d learn from it!

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Watch the episode here

 

ChatGPT For Lenders With Shashank Shekhar Of Insta Mortgage

I’m excited to have back on the show, Shashank Shekhar, who is the Founder and CEO of InstaMortgage. It’s one of the fastest-growing private companies in America and the mortgage industry. Shashank is also the winner of the 2022 Entrepreneur of the Year Award by the Stevie Award and RISMedia Newsmaker Of The Year. There’s no question. If you are on social media, you see many of Shashank’s posts. He is proficient out there and prolific in his postings. There are a lot of things we could say about Shashank. He’s a previous guest. He’s an avid podcaster, a storyteller and author, a sought-after keynote speaker, and the father of one of the cutest little girls. It’s good to have you here. I’m glad you had a chance to join us back up with us.

I’m super excited about being back on the show. Thank you for the great introduction.

Marc Helm, thanks for joining as my co-host. It’s good to have you involved in this very exciting discussion.

I’m to be here and honored to be with Shashank.

Shashank, you’re known as an innovator. You, once again, have stumbled into some innovation. Not only that, but you take a hold of it. That’s probably one of the things that get me most excited about it. we’re talking about artificial intelligence. Last time, we talked about the digital human. I introduced that to you. I like looking at and bringing new things that I see that have applications to people who will take action, and that’s you.

 

 

You are the very first to introduce and bring a digital human to the mortgage lending industry. You’re now doing some things in artificial intelligence that are very exciting. You’ve published a book, and we’ll talk about that at the end of the interview, as well as we’re about ready to kick off something very exciting, a workshop. We’ll talk about that again at the end. Let’s start with talking about artificial intelligence.

Let me first tell you what it is not because it gets very loosely thrown, especially these days. It’s like it seems everything is artificial intelligence. That’s not what it is. First of all, if a system or a platform does something because you asked it to do it, meaning that it hasn’t been coded, programmed, or instructed to do that, even if it looks pretty cool, it seems very slick that, “You’re asking the question. It’s answering that. You ask it something else, and it is still answering that.” It’s not artificial intelligence because it was programmed to do that.

It said, “My name is so and so. I’m looking for a mortgage.” “That’s great. Are you thinking of buying in San Francisco? Very cool. Which neighborhood?” It seems as if it’s following your answer and coming up with a follow-up question, which is pretty smart and intelligent, but it’s not artificial intelligence. It’s an intelligence that has been fed into it, meaning that if you were to ask it a question that it was not programmed to do, it will not be able to answer that question.

On the other side, artificial Intelligence is a computer system or platform that’s designed to perform tasks that usually require human intelligence. It could be recognizing speech, making decisions, or identifying patterns. I like to give a very basic, simple, easy-to-understand example. Artificial intelligence uses something called machine learning. The machine is taught to recognize a pattern, speech, or make decisions.

 

For example, it can be shown a picture of a cat hundreds and thousands of times, so that it understands what are the basic features of a cat. It has whiskers, it’s tiny and has four legs, etc. To teach it how to recognize a cat, it’s also shown then hundreds and thousands of pictures that might look like a cat, maybe a baby lion, a breed of a dog that might look like a cat, or maybe a tiger or something that it might mistake for a cat. It’s shown over and over again until the machine learns on its own. That’s what machine learning is.

When you show a cat picture, it’s not programmed to do it. It’s taught to do it. It’s a learning that it has gotten by itself. It’s like we go to school and learn about all these concepts. If somebody asked me, I’m not saying, “Let me open my textbook and give you that answer.” That’s not artificial intelligence, but you know it because you were taught it. That’s intelligence because you’re able to answer it. That’s what artificial intelligence says. In a true form, it’s super exciting because the machine is able to recognize patterns, make decisions, and give you answers to questions that it was taught, but it was not answered that specific question when it was designed and coded.

Readers might say, “He must be an engineer. He knows everything about this.” If you want to get to know Shashank better personally, you got to read some of the previous blogs. He’s got a great story. We’re not going to get into that story, but what is your background in artificial intelligence?

I don’t have an engineering background. I went to college to study English Literature. You’ll be surprised I studied William Shakespeare, while my friends were learning coding, programming, designing chips, or whatever that was, but then I went to business school and studied marketing. I always had an interest in and taught technology classes, even though I’m not an engineer to a lot of students out of my college because I had an interest in it.

I’ve kept that interest, especially after starting the mortgage business in 2008. I was doing online applications the day I got into the business in 2008. We have been in the business long enough to know that most people didn’t even know they were online back in 2008. Since then, as probably you and I have worked on several different projects and you have been advisor consultant to me, I’ve always been looking at not technology for technology’s sake because that’s a mistake that a lot of us do, especially because I’m in Silicon Valley and see how much of money is wasted on technology that does not solve any problems.

It’s looking at technology from the perspective of, “Does it solve a real problem? Is this where the consumers are going is this where the preferences moving?” That’s where you mentioned that you led me to the first digital human for the mortgage industry that’s an AI-powered conversational platform much like Siri and Alexa, but way more advanced because Siri and Alexa is a speech pattern platform, while RACHEL, which is our digital human, is on a video platform. I consider that a little bit more advanced. Before and after, I’ve always been looking at technology, which could be a game changer for the industry. I am excited about what has come up.

A lot of money is wasted on technology that doesn’t really solve any problems. We need to look at technology from a perspective of, Does it solve real problems? Click To Tweet

Specifically, since November 30, 2022, which we’re about to talk about. Marc, you get to open that topic up because this is brand new. Let’s get into the topic of the day, which is ChatGPT. Explain what that is. Tell us everything you can about that as quickly as possible because it is the fastest trending search word on social media. It is trending like crazy. What is ChatGPT?

Let’s talk about the trend itself first with some numbers here. I’m sure everyone here has at least heard of the name. In case you haven’t, to give you some benchmarks, Netflix took three and a half years to get to one million users. Twitter did it faster in about two years. Facebook was even faster at ten months, and then Spotify, which became viral from the day it was launched to get to 1 million users in 5 months, which was super quick.

Instagram is even more viral because it went to 1 million users in two and a half months. If you thought Instagram and Spotify were that popular from the day it was launched, ChatGPT went to one million users in five days. That was when people hadn’t even heard of it because people did not even know what OpenAI was and all that stuff. ChatGPT went to a million users when it wasn’t even mainstream in five days. It’s a technology built by a company called OpenAI, which is headed by a guy called Sam Altman, one of the smartest guys on the planet.

He ran the Y Combinator, which is a breeding ground for some of the hottest Silicon Valley companies that you’ve ever heard of like Airbnb and DoorDash. He managed those companies from the ground up. Elon Musk invested in OpenAI in the beginning, and then Microsoft went on to invest about $1 billion first and then $10 billion a few months earlier than this. Those are the people who are behind this.

What ChatGPT is really? It’s a conversational platform. It’s called NLP or Natural Language Processing, which means you don’t need any engineering skills, special coding, or programming skills to talk to it. It is a natural language. It is an AI-powered chatbot, and that’s what we were talking about. It’s truly AI-powered because it can make decisions, render, and say on its own and does not need to be taught. GPT stands for Generative Pre-trained Transformer.

 

Generative because it’s able to generate answers on its own. It is pre-trained and transformed. That’s what ChatGPT is. To think of it, it didn’t take that much time. Sam Altman, Elon Musk, and Microsoft, all of that started talking about it in 2015. We are already on GPT-3, which is a lot more advanced than GPT-1. To build something like this in 5 or 6 years to this extent blows my mind. We’ll be talking about some of the capabilities later.

Shashank, why is everyone hailing this ChatGPT as the biggest thing in technology?

First of all, it is because of how much work it can do. Unlike a great social media, coding, or search platform, all of that is very niche specific. It does one work. On Facebook, you can post stuff, which other people can see it. In Google, you can search for stuff and they will show you search results from billions of websites in the world. All of them are very powerful, but ChatGPT solves problems for you, the problems that you have on a day-to-day basis.

Because of hundreds and thousands, if not millions of potential users of the platform, the real value that it can provide, the time it can save, and the quality of the outputs that are in the game are internal basic stuff. I’m not even saying you have to be in the mortgage industry, real estate, an entrepreneur, or something. You can do it to plan a child’s birthday party, or high school students can write essays for William Shakespeare, or college students could write a thesis on it. I’m not saying that they should be. What I’m saying is that all of this is possible on ChatGPT. That’s why it’s being hailed as the biggest technology since forever because it’s for real. It’s solving real-life problems.

We’re hearing things like it’s the biggest thing since the invention of the internet. We all know who proclaims who invented it. You’re an educator, Marc. When you start hearing people write papers, theses, and all of that, what are your thoughts?

I talk to my daughter who’s a department head, and I was excited to tell her about this new technology. First of all, she says, “What do you want to know about that? I know all about it.” Educators are taking it really seriously. She said, “They’re taking it seriously because they want to make sure people are not going to cheat on term papers, etc.”

There are people in the education field who have already figured out a way to be able to check what you write in such a way as to see if it’s being generated by ChatGPT. I don’t know how they’re doing that. I’m going to learn more about that. I’ll tell you about that later. I’m fascinated by what Shashank has done, what he’s working on here, and what he’s told us because I see this as being a big player in our industry and helping us along the education of our customers to inquiries, helping us communicate our customers better and with our social media.

It’s exciting. I would love to ask you a question. How do you feel about this being a stepping stone to creating a boutique industry for people to show other people how to use it and how that leads into seminars and other things that we’ve been talking about and whatnot to explore what you can do in ChatGPT? I don’t think most people are going to believe it. They see it in person, what’s happening, and what can be done with it.

What we’ll be talking about is a fraction of what it can do. In terms of capability, understand that ChatGPT has already passed law exams, business school exams, and medical school exams. We are talking about the Wharton MBA. We are not talking about your online MBA schools. It has gotten grades like B minus. It tells you that it can pass some of the toughest exams there are. I keep going back to what artificial intelligence is because you can’t code those answers into any system because the system doesn’t even know what questions will be asked in those exams.

That’s true artificial intelligence because it has read all those textbooks, and now it goes to an exam like a human would, answers the question, and passes those exams. Talking of what it can do for the industry, we’ll jump onto some of the jump use cases here. Given its potential of it, there is a huge opportunity here for everyone within the industry to learn more about it. We decided to do a workshop for industry professionals to teach more about it because there’s one thing talking about it on a podcast when you’re listening to it in audio format. It’s a completely different thing live for me to be doing it the way I do it for my business already. It’s crazy that I’ve been doing so much work on this in a few months.

There is a huge opportunity for everyone within the mortgage industry to learn more about ChatGPT. Click To Tweet

The good thing is that ChatGPT is free. It’s not as if even if you learn it, then you are like, “I have to pay $100 to access it,” because it’s completely free. There is a paid version for $20 a month, and I will recommend you take it because then you get practically no downtime, which you will probably see in a free account. It’s still completely full of words. You’ll get all the features with the free account as well that you get with a paid account.

I would love to show on that workshop all the use cases and do it live so that you can see how easy it is to instruct, but sometimes a word here and there might make a difference. You will get all the prompts. It will be done right there in front of you. You will get nods for all of that stuff. Like some of the other platforms like a CRM or something, you have to take months before you can get it ready to work for you.

This is something that you will be working on it as I’m doing it with me live. That’s why I like to call it more of a workshop than a webinar, seminar, or anything else because you will be working with me. By the end of the workshop, you would have probably achieved more in some of the content creation than you have done in months, if not years. I’m looking forward to that.

How do you access ChatGPT?

Another beauty of it is there’s no downloading of software or an app that’s required. That makes it simple because you could be on any device anywhere, and you could access it. It’s just the website or webpage. The address for that is Chat.OpenAi.com. As I mentioned before, OpenAI is the company that built this platform. The main screen, when you get to it, starts with three things. You will see three boxes, called Examples, Capabilities, and Limitations, which give you a basic flavor of, “These are the things I’m capable of. These are some of the examples you can test me on.”

It’s also very honest upfront. It tells you, “These are my limitations.” A couple of limitations tell us that, “Sometimes I might still get incorrect information because I’m still relatively new to it. If I do, give me a thumbs down because every answer has a thumbs up or down so that I can learn from it.” It also says that it has limited knowledge of the world and events after 2021.

A lot of the recent data may not be available because they’re trying to perfect the system. They are doing their best not to produce any harmful instructions or biased content, but sometimes it filters out and does give you that as a limitation. I know for sure that they have been very hard at work to try not to have that at all but becomes very hard when the platform knows everything there is to know. Sometimes somebody can trick it into answering a question even though it was programmed not to answer it.

 

Sam Altman in the team there has done a conscientious job of going into potentially eliminating socially harmful information such as child pornography. They hired a large group out of Nigeria to go through all of this and kick that out and block that from the system. They’re being responsible for how they roll this out. Kudos to Sam Altman and the crew there for rolling this out in a socially conscious, healthy way for all of us.

That can be used for the purposes intended. Let’s get into some of the use cases. When we talked a couple of times, it got me excited about what this can do specifically in the mortgage industry. I know we’re going to cover a lot of this during the workshop, but give us some examples. What are appetites? What are some of the things people will experience at the workshop?

There could be dozens of use cases. I’ll probably get into the top 2 or 3 use cases and get to some more of those when we’re doing this live. Let’s talk about something super simple, like social media management. Practically all of us have social media accounts. A lot of us struggle to manage it in an effective way in the sense that some of the top frustrations, questions, or pain points that I hear from people when I’m speaking across the country is, “I don’t know what to post and when to pause. If I want to post this, then how do I avoid it? How do I write it? If I wanted to do videos, which practically all of us know now there has become integral to any kind of marketing in this world, I don’t know how to script it. I don’t know if I’ll sound right.”

These are probably ten problems in social media management that I’ve already listed. You might have a few more. To test something like that, I asked ChatGPT, “Create a social media content calendar for a week for a mortgage loan officer in Dallas, Texas.” That location could be anywhere. I was trying to be specific because most likely you work in local markets. I was trying to show you that this can work for very local markets. You can go down to the neighborhood in Dallas, and it will still work for you. This is what ChatGPT came back with. It takes a fraction of a second to start generating an answer.

ChatGPT came back, saying, “Here’s your social media content calendar for a mortgage loan officer in Dallas, Texas.” It says, “Monday, share a post about current interest rates and post a customer testimonial. Tuesday, share a blog post about the benefits of working with a local mortgage lender. Create a graphic that highlights different types of mortgage loans. Wednesday, share an infographic and post a video explaining the importance of credit scores. Thursday, share a post about the housing market in Dallas and create a poll. Friday, share an article and post a customer success story. Saturday shares a post about the benefits of getting a pre-approved post a video explaining different factors, and Sunday, motivational quotes and behind the scenes.”

First of all, one thing that you should understand here is that if you went to any social media or social media experts, they will focus mostly on one channel or post. You will see that it’s suggesting you 7 multiplied by 2 to post every day, 7 days a week post. They are very different from each other in terms of the format you should be using and the content you should be creating, which means they’ll be highly engaging.

Your audience will not be looking at the same poster or style over and over again. This is where it becomes very interesting. I took all that content calendar, then I said, “That’s great, but I don’t know how to write video scripts. I want to record this video that you mentioned, but I have no idea how to do it.” I asked ChatGPT as a follow-up question, which is a great feature of ChatGPT. It works like a chat. You can keep asking follow-up questions after follow-up questions, unlike Google, where you have to start the search all over again.

This is like a chat between two humans because it has human intelligence. I said, “For the Wednesday video idea that you gave me, can you write the script of the video and keep it to three minutes in length?” Notice the fact that it also takes instructions in terms of the size of the response. You can do it for 3 minutes or 30 seconds long. If you’re trying to do YouTube Shorts or Instagram reels, you can keep it to 90 seconds wherever you want to. It went on to give me the entire script for a three-minute video.

Marc and I were talking a little earlier before the show. He was like, “That’s great, but I wanted to do it in a different tone.” I went back to ChatGPT and said, “That video script sounds great, but can you add a touch of humor to it?” ChatGPT went and gave examples around prom, football, and other stuff and made it look a little bit more humorous and conversational.

If that’s your tone and language in which you speak, now you have not just a video script, but something people will find probably even more engaging because it has a touch of humor. I can keep going on and on. This is the first use case, but you can see what it is capable of just from that use case. Even if you were to use for this everyone on this call, that saves a ton of your time, make you look like a rockstar on social media, and propel your lead generation because your audience is engaging with you much more now.

I’m going to be one of your beta tests on this. Can you give me 70 ideas to try for my consulting, business, coaching business, etc.? I know David feels the same way I do. It’s going to be very helpful for us to reach people and better understand what we do and all. One of the things I wanted to mention that we talked about earlier that we haven’t talked about here yet is different languages. It’s everything we seem to deal with. If you’re an air traffic controller, you speak English. What about language applicability for ChatGPT?

ChatGPT will be very helpful for us to reach people and help them better understand what we do in the mortgage lending industry. Click To Tweet

It has 99 languages. It supports all the major languages, but there are also a ton of smaller country languages that will support it.

They’re adding languages fairly consistently. If you’re a loan officer working with a Spanish-speaking person, or you want to communicate with them, you could do a query or set up a question. They’ll come back and say that because you prepare that question in Spanish and have a particular dialect even. It’s amazing what this thing will come back with and how it can powerfully impact the way you do business.

The same video script that we talked about which you asked to convert with touch humor, I went back to ChatGPT and said, “Can you write the same script in Spanish?” It did it in three seconds. It gave me the entire script in Spanish. If you can speak Spanish and do a closed caption or whatever, there you go. Now you have the entire script in Spanish if you want to use that.

It’s extraordinary when you start looking at the possibilities of what this is. One of the things I love about you is you share an idea, and you quickly filter it in if it’s good and throw it out if it’s not. You keep it in and take action on it. That’s what you did with the digital human and ChatGPT. Now you have literally written a book on this, the first on the topic in the mortgage industry. Tell us about your book.

Sometimes, we make the perfect the enemy of good and don’t ship out stuff quickly enough. Thankfully, this is a pretty good book that’s done. It’s ChatGPT For Lenders. You’re right. It is so much about, “ChatGPT is great and all that, but how do I use it in my lending business or mortgage business?” I’m glad that I have a background both in technology, marketing, and the mortgage industry so I’m able to combine all of that to bring you this book. The great news is that if you’re an audience of this show, you get to download it for free. All you have to go do is go to ChatGPTForLenders.com. In courtesy of the show, you get to download the entire eBook for free with no strings attached.

Let’s think forward a little bit. What are some very likely possibilities? Is this going to eliminate the need for a loan officer? I can almost hear somebody thinking that. Does it? Give us your thoughts on that.

It doesn’t. The problem is that you keep hearing this all the time, “Google wants to get into the mortgage business. This will eliminate all the loan officers. Amazon wants to get into the mortgage business.” Let me give you the data. It’s not exactly a loan officer, but similar data. In the 1980s, about 81% of home buyers and sellers use real estate agents. It’s a similar industry. It’s technically the same. In 2020, 88% of home buyers and sellers use real estate agents. While all these technologies were coming, saying that all the real estate agents will be like insurance agents and travel agents, what we have seen in the last many years is there are more people using real estate agents now than they were using back then.

 

 

The role of loan officers and real estate agents is not something that can be automated. There are many more layers to it. It’s the biggest purchase that you will ever make. It becomes very important. What it does is it will make some loan officers smarter than others. It’s survival of the fittest at the end of the day. You could become smarter in the sense that you know how to use ChatGPT to your advantage. If you’re that kind of a loan officer, you will be ahead of 9 out of 10 loan officers who do not either know how to use it or do not use it in an optimized way.

 

That’s why the optimized way is the operative keyword here because you might know it and might be able to get a couple of things out of it, but are you getting almost everything that you can? If you can, it’s going to save you hundreds of hours. It will elevate your marketing to a level that you’ve never seen before. It will be the lead acquisition and your perception as an authority in the market. If you do all of that, you will be a smarter loan officer. I’m not saying that the loan officer will become extinct or will even be close to extinction because this does not impact our businesses directly in a sense of whether we will be there or not. It definitely gives a called unfair advantage to the people who are good at it.

I support that 100%. I’ve about finished my book on leadership. The key principle of leadership is communication. We’re knowledgeable because they can do a little research, format things, outline that form, and how it presents it, and then help them fine-tune that over and over again. They’re going to be better communicators. They’re going to serve the customer, company, and themselves better. I support exactly what you said, and I’m a 100% believer in what you said.

Continuing on with the use cases, there are a couple more because we have limited time here. We talked about social media. Let’s talk about email marketing. The good thing about ChatGPT is that it understands all the persuasive frameworks which are there. Some of you might not know it and I’m not I won’t get into the details of it. There are five different persuasive models which are AIDA or Attention, Interest, Desire, and Action, then there is something called PAS, which is to identify the Problem, why is the borrower Agitated about it, and then provide a Solution.

There is FAB which is Features, Advantages, and Benefits which we see in a lot of TV advertisements, the Four Ps, which are Promise, Picture, Proof, and Push, and the five Cs, which are Clear, Concise, Compelling, Credible and Call to Action. The great thing is that ChatGPT knows all the persuasive frameworks there are. It uses that. In fact, you can tell it to write a persuasive email in 1 of these 5 persuasive frameworks. If you, for example, like the Attention, Interest, Desire, Action framework, then you can tell it, “Can you write something about why someone should use me as a loan officer using the AIDA format?”

The interesting thing is I wrote something, but I use the PAS platform, which is our framework called Problem, Agitation, Solution, “What’s your problem? What’s keeping you agitated? Here’s my solution.” One of the examples that I wanted to give was from a CNN article that I read. I’ll quote them about an agent named Asion. It said, “A client reached out to Asion with a problem. The woman had moved into a pre-construction home and could not open her windows. She had attempted to contact the developer for months with no response. Asion ran a copy of one of our emails through ChatGPT, asking it to rewrite it with an emphasis on the liability implications.” It is a legal threat.

“ChatGPT wrote it as a legal issue. All of a sudden, the developer showed up at her house, he said.” It tells you that it has not just your basic email writing thing that you write an email to, but it uses persuasion as a technique, even with some legal emphasis, as we saw in this case. It is another way how you can elevate your marketing. This is a use case for email marketing. We’ll go through some of these examples using some of the persuasive frameworks in the workshop when we do it.

I’m looking forward to that workshop. I want to get into it. How can people get a hold of a copy of your book? Is there a website or a landing page you have that set up for?

It’s ChatGPTForLenders.com. That’s where you’ll get the free eBook for the entire thing. The eBook starts from the very basics. Don’t be afraid if you never used it, never heard of it, or don’t know where to start. We will start from very basic. It gives you screenshots upon screenshots of how you sign up, which all it requires is your email and your phone number to how you chat, how you write your commands, and how it follows. You will have every single thing that you need to know to make this. By the end of that eBook, you’ll probably be in the top 10% of loan officers in the country already who are using ChatGPT because I know that less than 0.1% are at this point in time. You’ll be ahead of 99.5% of the industry by the end of the eBook and implementing what I’ve written.

Go get it readers and join us on Thursday, March 30 at 10:00 AM Central Time. Shashank, every time I sit down with you, I get a little bit smarter. I admire your innovativeness and how you jump on things. Marc, you and I talked about this earlier. You and I are a couple of old guys at this. We’re getting into it. We’re trying to keep up, but it’s fun to have the opportunity to sit down and have a conversation with Marc and Shashank. Marc, any thoughts as we get ready to exit the show?

Shashank is not dealing with us. He’s making us not older because we’re older, but he’s making us better at what we do. He’s revitalizing brain cells. That’s a good deal.

Shashank, any final thoughts before we call it a wrap?

We need to wrap our heads around when something like this arrives, and that is something that is easy to use. It’s literally as if you are talking to me, David, or Marc. The instructions are easy to be given to ChatGPT. We need to embrace it. These are the things I give an example of the fact that if you were working in the mortgage industry in the ‘80s or ‘90s and don’t know using Texas instrument, or calculator to calculate mortgage payments and when online calculators and loan origination systems came in, you weren’t the one saying that, “I don’t want to be doing that. I want to be stuck on my calculator doing this,” this is that kind of an opportunity.

This changes your marketing, research, and authority game. This changes your reach and generation game, but you need to be open to learning from people who are already doing it and succeeding at it. This is probably a once-in-a-decade kind of opportunity for all of us within the industry and outside. From someone who’s always thought of giving to the industry and trying to make everyone in it better, from that perspective of being your friend here, I would highly encourage you to look into it in a much deeper way where it can make a profound impact on your business.

We’ll change the way we do business the biggest innovation since the internet itself. Thank you so much for being here, Shashank. Thank you, Marc, for joining me in this interview.

Thanks for having me back.

 

Important Links

• InstaMortgage
• ChatGPT
• Chat.OpenAi.com
• ChatGPTForLenders.com
• https://www.LinkedIn.com/in/ThisIsShashank/

 

About Shashank Shekbar

Shashank Shekhar is the founder and CEO of InstaMortgage Inc. one of the fastest-growing private companies in America.

Shashank is the winner of the 2022 Entrepreneur of the Year Stevie Award and RIS Media’s “Newsmaker of the Year”.

After starting his company as a recent immigrant during the worst financial crisis of 2008, with no connections and a $1900 investment, Shashank has led the company to become the fastest-growing private company in Silicon Valley.

Shashank is an avid blogger, bestselling author, and a sought-after keynote speaker. His articles have been published in Forbes, Inc, Housing Wire, and Huffington Post. He has been named one of the “most connected” and “most influential” mortgage professionals in America.