In a lot of places in the loan origination space, there seems to be a serious lack of commitment towards business process improvement. But it is clearly one of the drivers of increased inefficiency and more profitable operations. What are we not doing today that we need to pay attention to moving forward? This is what Keith Polaski of Radius … [Read more...]
01-10-2023 Creating Superfan Customers with Brittany Hodak
Every lending business could use a superfan, but what really are they, and just how much can they really help? In this episode, David Lykken is joined by award-winning entrepreneur, author, and customer experience speaker Brittany Hodak. Here, Brittany shares what superfans are, how important they are to a business, and how to create them! Tune in … [Read more...]
12-30-2022 Primetime For Investing In Your Mortgage Technology Mix With Ben Miller Of SimpleNexus
As the cycles shift, what is one thing you need to invest in right now to keep your mortgage business afloat? Today’s guest says it’s primetime for mortgage technology. Join host David Lykken as he chats with SimpleNexus CEO Ben Miller about why he thinks software is something business owners need to focus on. Ben also shares how the company was … [Read more...]
12-26-2022 Global health crisis with Tosh James
We should be focusing on all aspects of our physical health, if something is not right with your body, you should listen to it and take appropriate action. In This episode, David Lykken is joined by Tosh James, founder of an elite wellness consulting firm. He has an exclusive list of clients from celebrities to athletes. He just launched his book … [Read more...]
12-23-2022 New loan quality services: What’s on the horizon for 2023 with Sara Knochel of Candor Technology
Assessing loan quality has always been the realm of underwriters. But for the past couple of years, AI-enabled technologies have taken over the bulk of the work from human underwriters, making them more efficient and productive at their jobs. This is what technological innovations like Candor do. In this episode, Sara Knochel, CEO of the tech … [Read more...]
12-22-2022 How lenders can best leverage technology to drive opportunity now and in the future with Dawar Alimi and Paul Orlando of Lender Price
There is no shortage of SaaS solutions for lenders out there, but how can they best leverage the available technology to drive opportunity? David Lykken discusses this on the show with Dawar Alimi and Paul Orlando of Lender Price. Lender Price is a leading SaaS-based mortgage pricing and underwriting engine. Dawar and Paul bring their decades of … [Read more...]
12-09-2022 The state of the Broker / Wholesale Market with Austin Niemiec of Rocket Pro TPO
We’re currently experiencing the most aggressive shift in the industry, and the speed at which the market has changed is clear proof of it. There’s a lot to consider regarding how businesses in the industry will adapt to these changes. Here to share his unique perspective on the matter is Austin Niemiec, Executive Vice President of Rocket Pro TPO. … [Read more...]