Since its release in late 2022 ChatGPT has been making the rounds across all industries, and the mortgage industry is no exception. What use cases are there for ChatGPT for lenders? How will ChatGPT and AI tools like it define the future of the industry? Joining David Lykken to share his insight into this topic is Shashank Shekhar, founder of Insta … [Read more...]
03-15-2023 Customer Intelligence With Joe Welu Of Total Expert
The lending industry can definitely benefit from customer intelligence, which uses data science, machine learning, and artificial intelligence to gain insights about customers and how they can be served better. In today’s episode, Total Expert CEO Joe Welu joins David Lykken and shares the innovative solutions of the Total Expert fintech system. … [Read more...]
03-08-2023 Leveling Up Mortgage Technology With Lender Insight With Andria Lightfoot Of SimpleNexus
We are in the age of customer experience. When using technology, it is crucial for companies to infuse it with customer insight for it to hit the spot. This is what SimpleNexus brings to mortgage technology. In this conversation with David Lykken, Chief Customer Officer Andria Lightfoot shares how the company uses customer intelligence to improve … [Read more...]
03-01-2023 The Townstone Financial Case: CFPB, ECOA, and Fair Lending with Mitch Kider of WBK Firm
The Townstone Financial Case is the second suit against the CFPB (Consumer Financial Protection Bureau), which has been aggressively pursuing redlining claims against independent mortgage bankers over the past couple of years. This time, it lost, and this landmark case gives us key takeaways on just how much power should be in the hands of the CFPB … [Read more...]
02-22-2023 Lenders One and the upcoming L1 Summit 2023 with Tricia Migliazzo
Lenders One is all set to hold this year’s L1 Summit, which will be held in Red Rock Canyon, Las Vegas, Nevada. The summit is designed to be a networking event for players of all sizes in the industry who want to pick each other’s brains and see how they can help each other navigate the challenges of the times. Joining us in the podcast today is … [Read more...]
02-15-2023 Trust Engine: Data-Driven Lending With Dave Savage And Alex Kutsishin
Mortgages and other products of the lending industry operate on a purely transactional and sales-focused basis these days. Why not bring back the early days of banking, when loans were built upon trust? This is the mission of Trust Engine, a new borrower intelligence platform developed by Dave Savage and Alex Kutsishin. Dave and Alex join us in … [Read more...]
02-08-2023 Does Your Business Need A Financial Win In 2023 – Let’s Talk About ERC With Lee Gillispie
Chances are you’ve already heard of the PPP, because who hasn’t? But have you heard about the ERC? It stands for Employee Retention Credit, and it’s a program under the CARES Act that similarly helps business owners bounce back from COVID but in a totally different way. Under this program, a business that has retained employees during COVID can get … [Read more...]
02-01-2023 Driving Efficiency And Reducing Loan Manufacturing Costs Through Process Improvement With Keith Polaski Of Radius Financial Group
In a lot of places in the loan origination space, there seems to be a serious lack of commitment towards business process improvement. But it is clearly one of the drivers of increased inefficiency and more profitable operations. What are we not doing today that we need to pay attention to moving forward? This is what Keith Polaski of Radius … [Read more...]
01-10-2023 Creating Superfan Customers With Brittany Hodak
Every lending business could use a superfan, but what really are they, and just how much can they really help? In this episode, David Lykken is joined by award-winning entrepreneur, author, and customer experience speaker Brittany Hodak. Here, Brittany shares what superfans are, how important they are to a business, and how to create them! Tune in … [Read more...]
12-30-2022 Primetime For Investing In Your Mortgage Technology Mix With Ben Miller Of SimpleNexus
As the cycles shift, what is one thing you need to invest in right now to keep your mortgage business afloat? Today’s guest says it’s primetime for mortgage technology. Join host David Lykken as he chats with SimpleNexus CEO Ben Miller about why he thinks software is something business owners need to focus on. Ben also shares how the company was … [Read more...]
12-26-2022 Global health crisis with Tosh James
We should be focusing on all aspects of our physical health, if something is not right with your body, you should listen to it and take appropriate action. In This episode, David Lykken is joined by Tosh James, founder of an elite wellness consulting firm. He has an exclusive list of clients from celebrities to athletes. He just launched his book … [Read more...]
12-23-2022 New loan quality services: What’s on the horizon for 2023 with Sara Knochel of Candor Technology
Assessing loan quality has always been the realm of underwriters. But for the past couple of years, AI-enabled technologies have taken over the bulk of the work from human underwriters, making them more efficient and productive at their jobs. This is what technological innovations like Candor do. In this episode, Sara Knochel, CEO of the tech … [Read more...]
12-22-2022 How lenders can best leverage technology to drive opportunity now and in the future with Dawar Alimi and Paul Orlando of Lender Price
There is no shortage of SaaS solutions for lenders out there, but how can they best leverage the available technology to drive opportunity? David Lykken discusses this on the show with Dawar Alimi and Paul Orlando of Lender Price. Lender Price is a leading SaaS-based mortgage pricing and underwriting engine. Dawar and Paul bring their decades of … [Read more...]
12-14-2022 The new normal: Fundamental changes in the Mortgage market and the rise of Non-QM with Arthur Prieston of Prieston Capital
The mortgage market is going through some fundamental changes, and it’s best to be prepared for what’s to come. Is there a rise in non-Qm, and what should be done about it? In today’s episode with host David Lykken, and co-hosts David Kittle and Marc Helm, they interview Arthur Prieston to pick his brains on what moves to make in this crucial time. … [Read more...]
12-09-2022 The state of the Broker / Wholesale Market with Austin Niemiec of Rocket Pro TPO
We’re currently experiencing the most aggressive shift in the industry, and the speed at which the market has changed is clear proof of it. There’s a lot to consider regarding how businesses in the industry will adapt to these changes. Here to share his unique perspective on the matter is Austin Niemiec, Executive Vice President of Rocket Pro TPO. … [Read more...]
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