[David] Let’s get over to Mark Helm with the MarcHelm rant. What you got for us, mark?
[Marc] It’s an interesting rant and it really plays Allen into this. So Allen, I’m gonna ask you a question right now. Okay. Would you give a 32nd explanation of how AI can understand you better than your wife
[David] under better? Say that one more time. I wanna be sure it’s clear. Understood.
[Marc] 32nd explanation. How AI can understand you better than your wife.
[David] Oh, better than your wife.
[Allen] Okay. So here’s the down and dirty way to do it. And this is thinking on my toes. Mark, I would take. A giant thread of my text messages between me and my wife, and I would download it to a PDF and upload it into an AI engine and say, these are the conversations I’ve had with my, wife. She usually tells me before I can finish what I’m saying, if I’m right or wrong, 50% of the time she likes my ideas and she likes to make the decisions for dinner, even though she tells me she doesn’t know what she wants to eat. And I would hit send and let AI then tell me everything that it knows.
[Marc] Pretty good. The reason why I ask that question when I use AI sometimes. What I don’t really understand about ai and I’m assuming a lot of a lot of listeners out there don’t understand easy. I know AI has this extending memory of everything you do with it, and that’s wonderful and it really helps out on things that you’re helping you out on. But what really totally amazes me is how. The concept that AI reads what you write and come back and says, that is really good. You’re hitting on a good point. And they’ll say, have you thought about this and this? And they do that in a microsecond. It’s just unbelievable how fast. And at the same time I can write something and it might be a little bit off, and AI knows me so well. Now that comes back and says. This doesn’t seem to be the normal theme you have on this subject matter. Don’t you remember? And I’m sitting there saying, Jesus, we don’t have AI anymore. We have an extra conscience that can keep us in line and own space. And it’s like a way where, and I know more people, I’m not obsessed with it, but I certainly use it. But I have some friends that are obsessed and AI can still make a mistake, but everything AI says they do and they don’t seem to realize that it is a form of logic that’s superior to anybody’s brain in the country on how they analyze things. But it still can make mistakes just like we make mistakes. And that is so scary to me, even though it’s one of the best tools I’ve ever used, increased my productivity now, probably a hundred percent. It used to be 40 or 50. I bet it’s a hundred percent now. And. I run with it every day on something, but at the same time, I still have to read everything I end up with and everything they give me that I’m gonna use in a presentation or something is research to make sure I feel very comfortable and many times take key information and do my own research on it and make sure I validate what they say to make sure it’s right. Because you can really go down a rabbit hole if you’re not careful on this. And I’m just wondering if you share that same opinion, Alan.
[Allen] Yeah, I do. And it’s interesting because in two businesses that I’m involved in, we use AI for everything and even our partners do and everything, we run through it. We’ve seen AI change too. Like each month there’s something different, the way it talks and this week it’s, you’re on the right track, you’re thinking the right way. Oh, you’re so smart, but did you think of it like this? And then at the end of what it tells you, it’s would you like me to show you another way to think about this? So it’s, it is it’s an algorithm it to in simplest forms. And it’s taking information that it knows and information that you have and it reasons in different ways faster than the human brain can do it. But it doesn’t mean, like you’ve always said, mark, it’s not accurate and it doesn’t mean that it’s giving you correct information. It’s just another way to think about something. And the contextual memory that it has. Like you said, it learns things over time. It learns the way you speak, the way you talk, it learns the information you like. So there’s even people that will teach you how to prompt, where you’re prompting it to think different than it would typically think because you’ve already trained it to think one way. And I, a lot of times I tell it like, don’t pacify me. Don’t tell me I’m great. Don’t tell me this is just give me the straight facts really quick. 10 bullets, nothing more, nothing less. I’s good.
[Marc] That’s really, that’s a good approach to take. But, it is interesting though how it, you know yourself and you listen to what it says, sometimes it does nail your thought process and after a period of time knows how you like to approach things, especially when you’re laying out a business proposal or something like that. And I found that invaluable ’cause it helps me create those things, 200% faster than I would’ve on my own, so true. Interesting. It’s,
[David] yeah. What is interesting to me is how we’re posting podcasts on topics, and then if you go ask this came up when I did an interview with Ron, Pavan recently. And then it was on a very specific topic and we then went and googled. Three days later on that topic. And it almost gave us back verbatim what we had said on that podcast. So it’s really interesting where it’s getting its information. So the point of it is, I try to be as accurate as we can on this podcast at all times, but there’s things I’m sure that as we get further down the time we were, they revealed that maybe that wasn’t quite an accurate perspective or something of that nature. But Google Google LLMs AI is just going out and looking at data that’s on the online. And if we do a good job reporting on it, which I’m wanting to make sure we’re always doing so on this podcast, it’s oftentimes gonna get picked up by the engines and it’s gonna be repeated as if it was fast.
[Marc] David, to give you a point in case on that, I wrote an article about two and a half years ago and I was doing an uptake to that article and it. Went out and quoted my article from two and a half years ago. Yeah. Quoted a whole paragraph in the article. I looked at it and I said, my God, that looks like my article. And I went over and checked my article and it was verbatim. Verbatim.
[David] Yeah. So the point of it is I know you’re writing it was accurately is your thought, your perspective is never to mislead anybody anymore. ’cause you’re always reporting as accurately as you see it and based on that. But it’s taking it as fact and putting it back. And that’s the part that’s so scary. So I think it’s this thing is it’s exciting that we who are putting out content, are being listened to. But not all of it that comes out of everything we’re doing is hard as we try to get it accurate. It’s not. And that’s where I would caution anybody using LLM. So AI to double check as you say, on fact check. So good job guys. Appreciate it.
Marc Helm
, CEO, and Author
Marc Helm serves as a Principal Partner at Transformational Mortgage Solutions, bringing over 46 years of extensive experience in the financial services and mortgage banking industry. Currently serving as the President and CEO of both ReverseAmerica Advisors, Inc. and Mortgage Consultants of America (MCA), Marc has established a proven track record of leadership and accomplishments, both within and beyond the mortgage banking sector.
In his notable role as the former President and Chief Executive Officer of Reverse Mortgage Solutions, Inc. (RMS), Marc played a pivotal role in steering RMS to become one of the largest Ginnie Mae Securitizers, originators, and servicers/sub servicers in the reverse mortgage industry. His influence has reached various key positions in the industry, including serving as Chairman of the Mortgage Bankers Association (MBA) Loan Administration Committee and Chairman of the MBA Technology Committee. Recognizing his expertise, he has been honored with memberships in prestigious advisory boards such as the Fidelity (LPS) Information Systems Mortgage Servicing Advisory Board and the National Reverse Mortgage Lender Association’s (NRMLA) Board of Directors.
Marc’s commitment to community involvement and philanthropy is evident in his roles as a Board Member of the American Heart Association (AHA), his past chairmanship of the AHA’s “Open Your Heart Campaign” for the Paul “Bear” Bryant National Coach of The Year Award, and his service on the boards of additional organizations such as The Helm Foundation. His dedicated support extends to various causes, including initiatives for children, veterans, military service organizations, and the welfare of homeless mothers and children.
Marc’s dedication to philanthropy is complemented by his prior involvement in various committees and campaigns, such as his role as the Former Chairman for the Houston Area Special Olympics Campaign and Former Chairman of the Houston Area United Way Campaign.
Beyond his professional achievements and community engagement, Marc Helm is a family man, celebrating 49 years of marriage to Sallie Fortner Helm. Together, they have two children, Thomas Charles Helm and Dr. Jean Ann Helm Allen, and five grandchildren. Holding a BS Degree (Summa Cum Laude) and an MS Degree from Troy University, Marc showcases his commitment to education and continuous learning. Currently pursuing a PHD in Organizational Psychology, Marc Helm’s multifaceted expertise, leadership roles, and philanthropic contributions make him an invaluable Principal Partner at Transformational Mortgage Solutions and reinforces his active role as a Co-Host of the “Lykken on Lending” Podcast.