The first half of the Lykken on Lending program will feature our Weekly Updates….to read more info about our regulars and weekly updates go to our website!
Weekly Updates With Alice, Allen, Matt, Les, and Rob
It is January 31st, 2022. This show is created by mortgage professionals. It is for mortgage professionals. We’re so grateful to have you as our reader. Our commitment is to bring you timely information in a format that you can read anytime, anywhere. I’m excited about our Hot Topic. We’ve got Steven Chapman joining us. Steve’s Lead Organizational Consultant Internal to Allstate Insurance.
You go, “Lykken, are you spending the episode to include insurance companies?” No. We’re staying focused on the mortgage industry because this is for mortgage professionals but we’ll learn wonderful and valuable lessons other corporations and other industries are doing. Allstate had got something going when they brought in Steven Chapman to be the Lead Organizational Consultant.
Organizational health is one of the passions I have. We’re going to be talking about that in the Hot Topic segment and how what you’re reading on this episode can help you organize something with your business. You may not be big enough to have your internal consultant like Steven Chapman inside of Allstate but you can do something to make a difference. I’m excited to get into that in the Hot Topic after we get through the first part of the episode.
I want to say thank you to the Industry Syndicate. I’m proud to be a part of them, IndustrySyndicate.com, check out all the shows there. Also, a special thank you goes out to our sponsors and we got a new sponsor. One of our new sponsors is PennyMac and we’re thrilled to have them here but I’m excited to be working with them and have them as a sponsor.
They saw us as a way to get the word out to many originators and we’re going to help them do that. If you’re not doing business with PennyMac, get out there and check them out. You should be. They’re a leader in the industry and we’re thrilled to have them there with us as a new sponsor. Also, Mortgage Banker’s Association of America. We are thrilled to have a partnership with them. Check out Mike Fratantoni’s interview that we did in October 2021 about the economy. I’d love to get him back on because so much is happening and we’re at the high end of the rain.
Also, I was at the Finastra Forum, their annual event that they have. It’s a user conference that was going to be here in Austin for everything up and down North America and South America. They were all going to be here in Austin but because of COVID, they had to once again move it to virtual. We had a chance to be there and we recorded on Monday and presented it on Tuesday. We’re thrilled to have our partnership with them.
I got to meet Chris Zingo, who is the President of the American division. Everything that’s not Europe. They’re big in Europe, Asia and all over the world. They are the biggest FinTech company in the world. You’d expect that. There are two co-ops that we’re part of. Lenders One and The Mortgage Collaborative. We are thrilled to be partners with them and them with us. Check out both of these collaboratives. I interviewed with Rich Swerbinzky and Rich is going to be coming on and sharing that interview. It’s very exciting about what’s going on at TMC or The Mortgage Collaborative.
Also, Insellerate. Josh Friend does a great job at helping you connect with your borrowers and engage with them and their prospects in a meaningful way. Also, Knowledge Coop, Ken Perry with their learning management system. Also, Mobility MMI, the Mortgage Market Intelligence platform, along with Modex. Both of these companies, Modex and Mobility MMI, do a great job in helping you recruit and target your recruiting.
I want to talk more about recruiting as it is so critical in how companies do that. We’re going to be doing more on that in the future. Check out both of these companies. More and more of our clients are signing up on both of them because they see a great compliment. That’s what I always say on this show. Both are necessary to get the full picture and the full database of what’s going on out there.
Also, Snapdocs, digitizing your mortgage closing, offer a better experience for your closing teams. Check them out at Snapdocs.com. Also, SuccessKit. We’re thrilled to have our partnership with them. I love what they do in helping you tell your customer testimonies and sharing effectively. Powerful Checkout SuccessKit.io. Also, Lender Toolkit. We are thrilled to be working with them. Our newest sponsor, PennyMac. Kimberly Nichols. We interviewed her on November 1st, 2021. Check that out. As well as a special thank you to Rob, Les, Alice, Allen, Matt and Jack Nunnery. Jack, it’s good to have you here with me. I appreciate you.
Thank you, David.
Let’s get over to the MBA Mortgage Minute update. Rob, what you got?
I’m Rob Van Raaphorst. Welcome to the Mortgage Minute and the latest news from the Mortgage Bankers Association. The CFPB issued a wide-ranging request for public comment seeking information on fees that are not subject to competitive processes. MBA believes the RFI, in including mortgages, fails to acknowledge the extensive mortgage disclosure regime, including no before you owe and the ATR/QM rules. These rules were put in place by the CFPB over the past decade with the express purpose of making mortgage transactions highly transparent and shoppable. Comments for the RFI are due March 31st, 2022. That’s it for this episode. Thanks for joining me.
If you’re signing up for the MBA or are already a member, you should be a member, if you’re not signing up, get signed up. What I would also tell you is to get your Mortgage Action Alliance app. Get it from the App store and download it. Make sure you have your voice heard. It is such an important thing. MBA is so valuable in helping create awareness and educate our regulators on all that we are already doing. Don’t burden us with more.
If we have deficiencies and we’re having bad actors all for it, get in there. Deal with that. Let’s work with the industry as trying. It’s hardest to do a great job. Thank you, MBA. Thank you, Rob Van Raaphorst for what you’re doing. Talking about the servicing conference, Jack, I want to put in a little bit of a plug. We’ve got a couple of episodes coming up here in the future on servicing. I’m excited about having Russ Anderson on and you and I talking about servicing and some of the things that go on around that world. That’ll be a fun couple of episodes with Russ, Jack.
It is. I’ve known Russ for many years and he’s quite the subject matter expert. We’re also going to be covering treasury and liquidity solutions for independent mortgage bankers, both large and small. There’s a lot of rich content in that discussion as well.
There’s a wealth of information with Russ and I’m so excited. Dragging another one out of retirement, getting him back involved in what we’re doing here. Let’s get over to Les Parker with TM Spotlight and his focus on the macro view of the markets. Les Parker, what you got?
TM Spotlight sound bite is brought to you by PowerSeller, making hedging easy. The Fed controls short-term rates and influences mortgage rates by the timing and size of its spawn purchases or sales. Fourteen years of actively bypassing market forces and announcing arbitrary purchases led to artificially calm price action. Reverting to a freer market creates surprises in the shape of the yield curve and credit spreads. Who buys and who sells when? Expect the Fed’s transition to spark, shocks and violent reversals with expanding volatility, even if Jay says I was wrong and bonds can’t live. These views of my own. Find out how at TMSpotlight.com.The Fed controls short-term rates and influences mortgage rates by the time and size of its spawn purchases or sales. Click To Tweet
Thank you, Les and Gary. They team up on that each week and great job. I love that. I agree with what he’s saying there. Matt Graham’s here with us with the mortgage interest rate update. He is with MBSlive.net. He’s here with us. Matt, it’s good to have you. How are things up there in the Portland area?
Nothing interesting ever happens in Oregon. That’s why I live here. With financial markets, it was an interesting week. We’ll talk about the main event in a moment as Les already alluded to but there’s a real quick recap of data and events. Home prices, you might see reports and read news articles about them being still staggeringly high up at over 18% and that is true because they’re based on repeat sales. We’re not expecting major tankage there. It is always good to keep in mind that the home price reports have a bit of a lag. That was through November. If we’re going to see the impacts of the rising rate environment, it might not show up for a couple of reports.
There tends not to be a massive correlation between the two. More likely to be seen in the pace of sales as opposed to prices themselves. Prices could come down in terms of lower appreciation, not necessarily depreciation for other reasons but that’s way too much attention to pay to that when we have other data to get through real quick.
We also had consumer confidence showing an uptick versus expectations. Very interesting stuff on the treasury auction front because all of the treasury auctions were fairly well received. I did want to take a quick moment to talk about what a well-received auction means because it’s something that the MBS Live community is very interested in. I know CNBC’s Rick Santelli likes to do the letter grade for the auction and my clients will still ask me to grade these things.
I don’t want to be a cranky old man about it but grading the auctions is a double-edged sword because are we grading the auction relative to its average stats? In other words, the bid-to-cover ratio or the ratio of dollars bid to the dollars being auctioned. Is it a demand metric? If we look at that bid to cover and say, “That’s much stronger than it normally is. This must have been a strong auction.”
Yeah, maybe or maybe the yield was a lot higher than it had been and people wanted to buy that dip in prices. The auctions were the highest-yielding auctions in roughly two years, depending on the issuance. That is going to entice buyers. If we’re talking about the stats versus recent averages, yes, strong auction. If we’re talking about stats for this particular yield, then no, it’s not that great.
It took a high yield to generate these stats and if we wanted to go back to yields before, the statistics of the auction would’ve been bad. Santelli and even Matt Graham in the past can say this was such and such letter grade but there are frequently two ways to look at it if we’re talking about a market that has been moving quickly. It’s good to see support for these new auction issuances. Even if we have to say it’s because of higher yields, it’s still good to see the support. It still makes a case that bond traders are starting to feel a potential ceiling of some sort. That ceiling can either be a longer-term or a shorter-term consolidation but either way it’s better than a sharp stick in the eye.
Moving on with the economic data, GDP came out at 6.9% and it graded all this buzz but Wells Fargo put out a good note to their economics team regarding the inventory build component of that. If you take out this unprecedented inventory ramp the GDP number itself was in the 2% as opposed to in the 6%, almost 7%. Something to keep in mind, temper that enthusiasm a little bit about the economy’s strong but it’s not 7% strong.
Pending home sales are still doing great. They declined. They’re going to decline when we have rate spikes. They declined in 2013 when we had a big rate spike. They don’t decline massively but it is normal and sales are still humming. Purchase applications are still humming and when that changes in a major way, I’m sure we’ll talk about it but it doesn’t show signs of stopping yet and the rate spike that we’ve had wouldn’t be enough to do it.
Consumer sentiment is the lowest since 2011. What are they so upset about? I don’t know. With COVID, the stock market dropped quite a bit in January and people are ready to be done with the pandemic. That has correlated a lot with COVID-related statistics. Very little of the economic data that would normally have an impact on the bond market is currently having anywhere remotely close to its former impact. How’s that for a terrible sentence, Dave? The point is that traders are picking and choosing the reports that are relevant based on what’s going on with Fed policy and COVID and what we can explain away with ongoing developments with the pandemic. We’re focused on inflation.The COVID stock market is dropping quite a bit in January. The people are ready to be done with the pandemic. Click To Tweet
Dave, we’ve gotten to the big event now that we’re talking about the Fed from what Les said. They essentially declared victory on the labor market goal and they have already done that but more or less confirmed it with some verbiage changes this time. They moved away from the verbiage that said it was appropriate to maintain the Fed funds rate and they’re saying it will soon be appropriate to raise the Fed funds rate clearly as the Fed is ever going to be at in an official announcement when it comes to foreshadowing the future.
It’s also not a surprise. The betting markets, the CMEs and the Fed fund’s futures price have a high probability, a certainty for a march rate hike at some points. There’s been some speculation about a 50 basis point hike in March. He did receive that question thankfully. It took a little bit longer into the press conference but he did get the question and he didn’t rule it out and gave a diplomatic answer. Markets didn’t freak out when he gave that answer.
The thing that unsettled the bond market and stocks to some extent is that when we have an approach like this to a fed announcement where rates have spiked fairly quickly and stocks have tanked faster than they have in quite a long time. The market is hoping that Powell will deliver the hawkish message with dove gloves, if you will.
They want him to do something, even if he’s not going to say, “Forget about it. We’re not going to hike rates and stop buying bonds.” He’s not going to say that but traders are nonetheless hoping that he might give some nod to financial conditions and say, “If our policies do enough to disrupt the market, we’ll throw you guys a bone.” He didn’t do anything like that in this case and stocks and bonds didn’t like it.
Ultimately, if you look at what the Fed said in the announcement and what Powell said in the press conference, it was no different than what we expected and what had already been said in January. There was an afternoon of volatility to be endured on Wednesday but what we saw after that is your classic Rorschach inkblot where the stock prices and bond yields have moved in opposite directions very symmetrically and then moved back toward one another very symmetrically and pretty much got right back in line with pre-Fed levels by the end of the week.
I don’t know if I’d call it a surprise but it was interesting to see things turn out like you would expect based on the read of the announcement. It was very unexpected if you were gleaning the market’s takeaway on Wednesday afternoon. The big question is where we go from here. Have rates put in a ceiling for 2022 or are we destined to go higher?
It’s going to be impossible to know for sure, depending on what happens with the pandemic. Is there going to be another Omicron variant? I don’t know. This news seems to pop up every now and then like, “It might happen but it’s not happening.” If a thing like that happens, all bets are off. You don’t know. If inflation proceeds as expected and if the economy endures a fairly nominal rate hike campaign, then longer-term rates can go a bit higher.
That is in the playbook that has been seen in 2017 and 2018. If we use that same scope of rising rates, then the 10-year yield could go as high as 2.4% give or take. Every cycle’s different. Maybe it’s a low lower, maybe it’s a little higher. The average market watcher thinks 2% would be pretty easy to break in terms of tenure yield, not that much higher than we’ve been.
Also, other market watchers think, “Rates have risen quickly enough in January so far and they’re going to cool off now.” That’s what the market’s trying to decide. I don’t think there is a clear consensus. It seems like there’s another consolidation in the works where we have some higher lows and lower highs sort centering on this 1.75%, 1.8% range. We’ll see what happens.
I’m not putting a lot of stock in economic data. Yes, we have a Jobs Report. The Jobs Report itself isn’t a big market mover but the Jobs Report day is a big market mover because it’s like a very popular meeting place for trading ideas. You might not be setting out to react to the jobs number but you might decide I’m going to implement this trading strategy on jobs day based on what I see other traders doing.The jobs report is a big market move because it’s a popular meeting place for trading ideas. Click To Tweet
That is something that makes the Jobs Report day always important, whether or not the data itself is important. That’s coming up on Friday. Between now and then, there’s a Central Bank announcement that could cause some short-term volatility and standard issue economic data with the ISM reports, which are always upper-tier economic data, even if not true top tier.
I love your screens and what you do there. Provide that. Looking at the clock, Jack, any commentary on that?
I’ll try to be quick. First of all, as I look at this, no Central Bank wants to spark a recession by raising rates. The Fed’s got to walk a tightrope here. I saw some forecasts come out, Matt and Dave, that Bank of America is projecting up to seven rate hikes in 2022. JPM and Goldman moderated a little bit and said only five. I did like what Powell said that the Fed would remain nimble and adaptable. We’ll see what happens with regards to the frequency of the rate hikes as they try to walk that tightrope between sparking a recession and bringing inflation under control.
If they could go back in time, they would’ve been hiking a lot earlier. The big issue is how long they waited because it’d be hard to disagree that rates have no business being a 0% and the Fed has no business buying as many bonds as it’s buying. They should have been tapering a long time ago and raising rates and then things wouldn’t be as, “You guys are going to tank the economy.”
Incidentally, I don’t think of a little rate hike campaign that tanks the economy. Are people going to talk like that and worry about it? Absolutely. If we look at 2016, ‘17 and the first part of ’18, things were humming. Economic data continued to improve up until the very end and it wasn’t any catastrophic blowout. It was led primarily by the rest of the world and not as much by the US in late 2018.
It’s important to remember at that time that the Fed had been shrinking its balance sheet. They were in the normalization process after tapering and then allowing the balance sheet to roll off. We haven’t even gotten to that roll-off stage yet. Once we get to normalization, then we can assess how freaked out the market is. Hiking up to 1.25% and getting to the point of normalizing the balance sheet a little bit every month, if the economic fundamentals are intact, it doesn’t have to tank the economy, create a recession and cause any significant drama. It’ll be something else that comes along that causes the drama.
That’s the thing we have to look at. I’m looking at the calendar. There are so much interesting information and interest rates are such a big part of our market and our career and where we’re going as mortgage lenders. I could stay on this forever but we do need to move on. Thank you, Matt. I appreciate it. Always good stuff.
Check out Matt’s website, MBSLive.net. Sign up using the LOL code in there and get the extended no-credit card feature that he’s given us. I appreciate that very much, Matt. Alice Alvey, it’s good to have you here. Alice is CMB Vice President of Education and Training at Union Home Mortgage. We’re so glad to have you here with a legislative update. Alice, what do you have for us?
The theme is fair lending. We had an RFI out there from the CFPB asking about HMDA data. That comment period is closed. They were looking for feedback on is the HMDA data useful and if is there anything else that should be done with it. They’re taking a look at the thresholds and that aspect of what may be the new areas of study that need to happen within HMDA. Are there any changes needed?
They have an RFI that is out. They’re requesting information regarding fees imposed by providers of consumer financial products or services. The comment period for this is closing on March 31st, 2022. It gives us plenty of time to respond. It’s going after all types of lending whether it’s consumer deposit accounts, credit accounts, remittances and payments of any kind prepaid accounts. There’s a paragraph in there on mortgages as well.
The CFPB believes that all the fees need to be transparent and people need to be well-positioned to shop for the fees. As you heard Rob mention in the earlier segment from a mortgage perspective, we lived this already with the Dodd-Frank Act. We give an initial quote of all the fees and an initial loan estimate. The customer gets three days. There are all kinds of times available for our customers to get information both upfront and get the initial closing disclosure prior to closing so that they have time to think through the process.
I get it. At the eleventh hour with the ICD, maybe they don’t feel the customer has a lot of time to negotiate then but in the very beginning, they do get all the fees and everything quoted to them. It’ll be interesting to see the direction that this takes during the commenting phase. They are pursuing comments from consumers so they want customers to respond on fees for things they believe were covered by the baseline price, unexpected fees that came up, fees that seemed too high for the service or fees that were unclear when they were charged.
There are eight items here that the CFPB is looking for comments on. As an industry from the mortgage standpoint, we need to jump in and make some comments here about what we give to customers. We are heavily regulated if there are any changes to that initial loan estimate and stand up that leave us alone on this one. Other industries aren’t as clear. I don’t know about you but when was the last time you ever read your credit card, signed print on the fees on that thing? I call that clear and conspicuous but we get very clear and conspicuous disclosures.
You can tell that this is their theme of fair lending and making sure consumers are being treated fairly. It’s a warning shot to all the lenders out there to have your data in line, make sure you’re looking at your fees so that they’re consistent across your lender base and understand all the demographics and your lending, as well as your HMDA data for your denial rates for different protected groups. A lot going on with CFPB that you can tell this is an area of focus and when a regulator wants to focus on something when they come into your shop, it’s going to be something that they ask for information on. It’s a heads-up.CFPB’s theme for 2022 is fair lending. Lenders must keep their data in line, maintain consistency across their lender base, and understand their demographics. Click To Tweet
It’s worrisome a little bit because when you go out to consumers, how many consumers even know about this and respond? It’s those that have an ax to grind that do seem to respond but, more importantly, get concerned about consumer advocacy groups, which I’m all for. Where they’re appropriate and needed, fine, no problem. When they get out and it feels a bit like a witch hunt, the vast majority of our industry is trying so hard and more of an acknowledgment of that.
Kudos to the MBA for what their pushback is a bit being respectfully doing it and could report, Alice. We need to have a heads-up on this stuff. Good job. Alice, no surprise that you’re working for a leader because you are a leader and we’re thrilled to have you here. Great update. Thanks so much, Alice. Say hi to everyone up there, please.
I will. Thanks, Dave.
Let’s get over to Allen Pollack. He’s here with tech updates and always had some extra humor.
Let’s see. Maybe I have a good one here. What is a programmer’s favorite eyewear? It’s Google. It’s not that good. What do you call an iPhone that sleeps too much? It’s called Dead Siri Us. Get it? Siri. Let’s get more serious. Everything’s going mobile. Institutions are moving borrowers to instant payments. They’re moving borrowers to real-time payments. They’re moving to cardless payments. They’re removing cash at the end of the day.
There’s so much going on mobile if you think about it. What’s the first thing you do when you think of something in your brain? You pick up your phone. What’s the first thing you do when you’re bored and you’re standing somewhere? You pick up your phone. Everything is driven by your phone. They’re starting to try and figure out what Millennials want.
They’re the ones that are going to affect us moving forward that we’ve been talking about for so long. I read an interesting article, David, called Buy Now Pay Later vs. Credit Cards. They’re finding that millennials do not want credit cards and Gen Z-ers want to buy now, pay later. They’re afraid of their credit.
There was a comment that I read in the article that I was reading that mentioned they’re more afraid of their credit than they are of dying. It was exaggerated to some degree but if you think about it, we put so much fear and so little financial literacy into the next generation that they truly think that extending themselves in a bunch of buy now pay later situations rather than having a credit card and understanding how to use credit correctly is better. That’s going to trickle down into the home industry.
What do we do? What is the next generation of mobile apps that we build in technology? There are a couple of apps in our industry and they’re great. They do great things and people are building them. What is next? Redfin, the National Association of Realtors, including Zillow and many others, they’re all forecasting that the search for a home has continued to expand and that the tools that a borrower wants continue to expand.
As we think about what we want to do, it’s not an opinion and/either but the article that I read was so interesting and then I googled it and there are so many of these that you could look for. If you’re building new tech or thinking about, “What could I be building? What could I do,” it’s getting back down to the consumers, borrowers and actual customers.
I’ll leave you with that. Let’s talk about a couple of other pieces of the news here. David, this was a Chrisman’s report. It’s a company called LoanMAPS. It’s my first time hearing about them. They have a fully integrated digital processing system. They’re saying they can reduce your cost of originating a loan significantly. They say that they can replace many systems. They have a fully automated agency-compliant AUS underwriting system and all kinds of workflow. They say that they don’t replace anybody and they use all of their technology including income calculations.
You want to check this out. David, get this. There’s a company, the Metaverse. We’ve talked about this. Facebook has released the Metaverse and many others. There’s a company in Vancouver called TerraZero. They’re letting people get virtual mortgages on virtual real estate in NFT, which is a Non-Fungible Token. I’m not sure how it relates but it was a big news article in FinTech news. I’ll read more about it but if you’re interested in NFTs, you want to check that out.
The last thing I want to bring up is a company called Polly. They’re a fintech company. They raised $37 million in Series B. They raised about $15 million to $20 million or so in their Series A. Some of their backers include Movement Mortgage and First American Financial. What they’re doing is changing the way that lenders and loan buyers operate by giving them the ability to make data-driven decisions.
The company software is uniquely configured to automate customer workflows and improve execution. If you think about the broker-dealer model or the ability to crack tapes or buy assets, you’re talking about filling it with current data, putting in relevant data and creating all kinds of ways to look and slice and dice and identify your potential risk.
I know of some platforms like that in the past that were maybe a little bit before their time. Hats off to Polly. They’ve got a serious push forward. They’re raising a lot of capital. Just because the market update was so interesting, I’m going to hold off on the second piece, which I need more time to talk about but more about what’s going to happen to Mortgage Tech in ‘22.
David, a quick announcement. There are so many people hiring for a mortgage. If you are a product manager or a business analyst in capital market or secondary, reach out to me. I know people, including myself and others, that are looking to hire. You can reach me at [email protected] or reach out directly to David. We’d love to hear from you. Think about that question. What’s next in mobile for our industry? Where do we go?
It’s such a great question and one that I found myself pondering but we’ve got to talk more about this in our future segments with our audience. I was reading an article about eSports exploding and how scholarships are being given to those that excel and do well at eSports. I’m going, “This world is changing. What is that opening up for us? How do we originate loans when we have that?”
We know the mobile phone’s going to be there in a bigger way. Allen, thank you so much for a good job on the tech update. I appreciate you very much for all that you’re doing for our industry. Thanks for being here and giving out and sharing as you do each week. That wraps up this part of the show where we do the weekly mortgage updates.
Many of you comment on it. I tell each of you that when you comment to me directly, you can go to the LykkenOnLending.com website. You can download each one of the individual segments and go look them all up along with all the other valuable information that we share. You can read just that segment through the way we organize it. That’s a kudos out to Paul King, who designed our website and does a great job on it. Also, thank you to Nicki, who helps produce this show and make it strong as it is in a quality way, especially with the edits that she does.
I’m grateful to have you here. We’re going to have Rich Swerbinzky of TMC coming on. We had an interview with Rich here. It was good. I like Rich and what they’re doing at TMC. You’re going to want to read some of the exciting things but not only that, it’s the themes of where the industries at from one of the collaboratives and specifically The Mortgage Collaborative. It’s good to have you with us.
Special thank you to our sponsors, Finastra, Lenders One, Insellerate, Mobility MMI, Modex, the MBA, Knowledge Coop, Mortgage Collaborative, Snapdocs, SuccessKit, Lenders Toolkit and our newest sponsor, PennyMac. Be sure to go get out to PennyMac’s website. They’re doing a great job of getting into the third-party broker business. Be sure to check out the last interview that we did with them. Thank you so much. I look forward to having you back here next time.
- Allstate Insurance
- Mortgage Banker’s Association of America
- Mike Fratantoni – Past episode
- Lenders One
- The Mortgage Collaborative
- Rich Swerbinzky – Past episode
- Knowledge Coop
- Mobility MMI
- Lender Toolkit
- Kimberly Nichols
- Mortgage Action Alliance App
- Union Home Mortgage
- [email protected]