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Lykken on Lending

Lykken on Lending

A Weekly Podcast by Mortgage Professionals

6-25-18 How Can Mortgage Servicers Leverage the Digital Revolution to Transform the Customer Experience? with Shelley Leonard

In recent years, an incredible amount of innovation has accelerated adoption of the digital mortgage. Digital has ramped up customer expectations and disrupted our traditional definition of customer service excellence, but the same sort of transformational impact has yet to be seen on the servicing side of the house. Make no mistake: mortgage … [Read more...]

Filed Under: Episode, Latest Episode Tagged With: Alice Alvey, Allen Pollack, Andy Schell, black knight, David Lykken, Digital Servicers, eMortgage, Joe Farr, LOL, Lykken on Lending, mortgage podcast, Mortgage Servicers, Shelley Leonard

https://s3-us-west-2.amazonaws.com/lykkenonlendingpodcast/2018/06/2018-06-25+Podcast+edited.mp3

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