Since its release in late 2022 ChatGPT has been making the rounds across all industries, and the mortgage industry is no exception. What use cases are there for ChatGPT for lenders? How will ChatGPT and AI tools like it define the future of the industry? Joining David Lykken to share his insight into this topic is Shashank Shekhar, founder of Insta … [Read more...]
03-15-2023 Customer Intelligence With Joe Welu Of Total Expert
The lending industry can definitely benefit from customer intelligence, which uses data science, machine learning, and artificial intelligence to gain insights about customers and how they can be served better. In today’s episode, Total Expert CEO Joe Welu joins David Lykken and shares the innovative solutions of the Total Expert fintech system. … [Read more...]
03-08-2023 Leveling Up Mortgage Technology With Lender Insight With Andria Lightfoot Of SimpleNexus
We are in the age of customer experience. When using technology, it is crucial for companies to infuse it with customer insight for it to hit the spot. This is what SimpleNexus brings to mortgage technology. In this conversation with David Lykken, Chief Customer Officer Andria Lightfoot shares how the company uses customer intelligence to improve … [Read more...]
03-01-2023 The Townstone Financial Case: CFPB, ECOA, and Fair Lending with Mitch Kider of WBK Firm
The Townstone Financial Case is the second suit against the CFPB (Consumer Financial Protection Bureau), which has been aggressively pursuing redlining claims against independent mortgage bankers over the past couple of years. This time, it lost, and this landmark case gives us key takeaways on just how much power should be in the hands of the CFPB … [Read more...]
02-22-2023 Lenders One and the upcoming L1 Summit 2023 with Tricia Migliazzo
Lenders One is all set to hold this year’s L1 Summit, which will be held in Red Rock Canyon, Las Vegas, Nevada. The summit is designed to be a networking event for players of all sizes in the industry who want to pick each other’s brains and see how they can help each other navigate the challenges of the times. Joining us in the podcast today is … [Read more...]
02-15-2023 Trust Engine: Data-Driven Lending With Dave Savage And Alex Kutsishin
Mortgages and other products of the lending industry operate on a purely transactional and sales-focused basis these days. Why not bring back the early days of banking, when loans were built upon trust? This is the mission of Trust Engine, a new borrower intelligence platform developed by Dave Savage and Alex Kutsishin. Dave and Alex join us in … [Read more...]
02-08-2023 Does Your Business Need A Financial Win In 2023 – Let’s Talk About ERC With Lee Gillispie
Chances are you’ve already heard of the PPP, because who hasn’t? But have you heard about the ERC? It stands for Employee Retention Credit, and it’s a program under the CARES Act that similarly helps business owners bounce back from COVID but in a totally different way. Under this program, a business that has retained employees during COVID can get … [Read more...]
02-01-2023 Driving Efficiency And Reducing Loan Manufacturing Costs Through Process Improvement With Keith Polaski Of Radius Financial Group
In a lot of places in the loan origination space, there seems to be a serious lack of commitment towards business process improvement. But it is clearly one of the drivers of increased inefficiency and more profitable operations. What are we not doing today that we need to pay attention to moving forward? This is what Keith Polaski of Radius … [Read more...]
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