In this episode of Lykken on Lending David will interview a special guest for the Hot Topic segment with the aim on getting your Mortgage Business "Reset" towards achieving your goals!
Michael Jones is the Chief Financial Officer for Georgetown Mortgage, LLC. Prior to taking a C-suite position, Michael Jones started his career at PricewaterhouseCoopers in Dallas, TX, after graduating from Baylor University in Waco, TX.
After spending three years gaining a wealth of knowledge in tax, Michael decided to join the family business as a loan officer in Dallas. The tax background at PwC allowed Michael to instantly become a self-employment expert which he used to build his business.
In 2015, after three years as a loan officer, Michael moved to Austin, TX, to become the Chief Financial Officer of Georgetown Mortgage, LLC, joining his father, Roy Jones, CEO, and mother, Barbara Jones, President, in running the company.
During flights to various MBA events, Michael hatched the idea of writing a book, Reset, to codify his experience as both a loan officer and a business manager developing and rolling out the Q&E initiative.
Topics Covered in this Interview:
Listen: Creating a Standard Operating Procedure - Quality and Efficiency
Listen: Seeing the Process from Multiple Angles
Listen: Be Open and Honest with your Sales Team
Listen: What Are You Doing To and For Someone?
Listen: Getting An Edge with Technology
Listen: Treat Everyone With Dignity
Listen: The Golden Rule for the Mortgage Industry and Everything
Listen: Outsourcing Solutions or Working Them Internally
