Do you want to take your mortgage company to the next level? Have you considered the various aspects of mergers and acquisitions?

Our guest today is Mark Janssen, Chief Executive Officer at Towne Mortgage Company! This Hot Topic interview covers some really interesting strategies and tactics all about growing and expanding a mortgage company! 

Topics including:

1. Expanding the Retail portion of the business at Towne Mortgage
2. A strategy of servicing loans and having customers for life
3. Balancing technology and process when it comes to servicing
4. The process for working with or acquiring new businesses
5. The financial backer invested in Towne Mortgage in 2014

This is another exciting and interesting topic that provides many ideas, strategies and topics that you’ll want to hear!

Audio Excerpts from this Episode:

Listen: Offering an element of a remote working environment allows for the ability to hire the best and most experienced mortgage professionals…
Listen: A strategy of wholesale added into the overall business strategy…
Listen: Expanding the Retail portion of the business at Town Mortgage…
Listen:  In terms of a leader for the Retail side… I look a lot at the person and beyond what they’ve done in the industry…
Listen: Balancing technology and process when it comes to servicing…
Listen: An expanded look at credit unions and small financial institutions… a strategy of servicing loans and having customers for life…
Listen: Carving out a niche in the TPO space to service community banks and credit unions with a strategy of customers that stay for the long term…
Listen: A look at Re-fi business compared to industry average…
Listen: The process for working with or acquiring new businesses…
Listen: A look at expanding business through mergers and acquisitions…
Listen: The importance of integrating processes and culture during a merger and acquisition… combining both to improve the overall process…
Listen: The strategy to expand servicing… develop customers for life…
Listen: The financial backer invested in Town Mortgage in 2014… the long-term view towards our strategy..
Listen: Our existing team is very cohesive… this is the best team I’ve been a part of in 37 years of being in the mortgage industry…