In our Hot Topic this week we have Josh Lehr, Senior Director, Partnerships & Industry Technology at Total Expert to discuss what challenges loan officers face right now & because loan officer recruitment is a huge focus currently what the impact of loan officer turnover is. As well as, what elements of the LO role can be automated to not only free up time but to drive more opportunities for loan officers.
Want to know more about Josh Lehr?
Josh Lehr is the director of technology alliances at Total Expert. In this role, Josh builds strategic relationships with industry leaders in the mortgage space to deliver a world-class CRM and marketing engagement solution. He focuses on supporting leaders at the intersection of digital acquisition and omnichannel relationships to meet the industry’s unique use cases. Josh has more than 20 years of experience in the financial services industry, predominantly focused on supporting mortgage lenders and their technology needs.