Digital humans are AI-powered brand ambassadors that recreate the best aspects of human interaction to drive deeper emotional connection with customers.
UneeQ has teams across the US, Australia, New Zealand and the UK, made up of incredible and experienced AI practitioners, scientists, inventors, developers, quality experts, project managers, marketers and dreamers.
You can find the UneeQ AI innovation experts at hundreds of events around the world throughout the year—and they love talking about all things “digital human” and “customer experience.”
Danny Tomsett is a tech visionary and relentless innovator with a passion for customer experience – so much so that under his leadership, FaceMe was the winner of the Sir Richard Branson ‘Virgin Business challenge’; and in 2018, FaceMe was recognized at the ‘Deloitte Fast 50’ NZ awards as one of the country’s fastest growing businesses, with revenue growth of 317%, alongside Danny being selected as an EY Entrepreneur of year finalist.
He has a successful entrepreneurial track record – developing games at eight years old, founding and exiting a Telecommunications company he started at 25 – before starting FaceMe. FaceMe is passionate about people and how we can use technology to change people’s lives. FaceMe enables companies to reimagine the customer experience of the future through a conversational platform designed around leveraging the ‘human touch’ to create amazing customer experiences.
Tyler Merritt is a technology evangelist focused on spreading knowledge and enthusiasm to help others see the same vision of the future that he sees, and empower them with the connections and opportunity to help build it.
As VP of Platform at UneeQ, he works on conversational AI using digital humans to add emotion to each customer interaction. Leveraging a wide range of developer experience, he brings technical knowledge and understanding across multiple organizations to the continued betterment of the digital human platform. He is driven to ensure every experience with an organization is a brand-led experience.
Topics Covered in this Interview:
1. What is a digital human?
2. What problem do digital humans solve for businesses?
3. Are digital humans going to take all our jobs?
4. Are any businesses using digital humans today?
5. What’s your position on the future of Conversational AI?