3-11-19 Hot Topic Creating Opportunities and Advancing Careers for Women in the Mortgage Industry

3-11-19 Hot Topic Creating Opportunities and Advancing Careers for Women in the Mortgage Industry

In this episode of Lykken on Lending we have a Hot Topic interview with David Hrobon, President and CEO at Wintrust Mortgage. David HrobonFormed in 1979 in Denver, Colorado, Wintrust Mortgage is one of the top-20 bank-owned retail mortgage originators and loan servicers in the country, originating in excess of $4 billion in loans annually, in all 50 states. With more than 65 lending offices across the United States, and more than 150 bank branch locations in Illinois, Indiana, and Wisconsin, Wintrust Mortgage is committed to serving the financial needs of homeowners across the nation. In our Hot Topic segment, you'll hear David Hrobon share ideas about: 1. Customer Satisfaction begins and ends with Employee Satisfaction. 2. The first question to ask yourself is why you're doing this? Think hard about the value to society. 3. Creating Opportunities for Women 4. Rules of engagement in the workplace 5. The Importance of this training in the Mortgage Industry
ListenCustomer satisfaction begins and ends with employee satisfaction... ListenCreating opportunities for women... ListenThe first question to ask yourself is why your doing this? Think hard about the value to society... ListenAt Wintrust we have about 4500 employees, about 1100 work for the mortgage group... ListenRules of engagement... ListenUnderstanding other people's boundaries...
ListenThe importance of this training in the mortgage industry...